As the asset administration branch of a large insurer, a privately owned investment oversight group has undergone several periods of growth over the years, but possibly none more massive and rapid than that of the past decade. Its latest series of rapid acquisitions burdened the business with multiple data source systems. That made easy access to combined and consistent data a struggle.
This wealth management subsidiary needed a streamlined, efficient way to access and analyze information vital to its success. It knew that required giving its strategy and risk group clear insight into what investment tactics were working, and why. It brought BlueGranite in to help achieve this visibility goal. The blood, sweat and tears of the project included merging and cleansing data from the group’s numerous resources.
Explore insightful blog posts from the BlueGranite team covering banking, insurance, and capital markets topics and scenarios.
Clients prize a global insurance giant for its custom coverage, product diversity, and worldwide presence. Specialized offerings in multiple markets have cemented the company’s foothold as an industry trailblazer. When leaders here wanted to increase service speed and agility, they explored the possibility of expanding their business intelligence platform to the cloud.
Accuracy is crucial when it comes to managing money – especially when tackling hundreds of millions of dollars in annual revenues. A U.S.-based financial services powerhouse monitors its money and operations with precision, but the complex process was recently on the verge of becoming a major headache. The company’s services division handles all efforts from the consumer banking department, including checking, loans, and wire transfers. To better understand the function and performance of each department under its umbrella, the services division was tracking over 600 metrics manually every month. As the company grew, so did the data – adding more complexity.
Waiting on developers for crucial business insights can be costly. That’s why the internal spending and accounting division of a U.S.- based insurance trailblazer decided to take matters into its own hands. The forward-thinking group made the decision to step off the reporting treadmill – that endless cycle of business users asking developers for reporting revisions, waiting weeks for request fulfillment, then starting the cycle over by asking for additional changes. In the process of forging a new path, it discovered major savings.
Learn about the value of predicting customer churn rates with historical data
In today's competitive market, maintaining a high customer retention rate is critical to success. Understanding when a customer may be at risk of breaking ties with your organization can help you take a more targeted approach to relationship management, effectively plan for potential financial impact, and even prevent the loss of customers in the first place.
Using the right tools, analyzing historical data from previous and existing clients, it is possible to proactively plan for customer churn. In the following webinar recording, we demonstrate the value of customer churn prediction, and discuss how to accurately predict which customers are likely to turn over.
Josh Smarrella is an Account Lead at BlueGranite, specializing in data, analysis, and AI solutions for Enterprise and mid-market level companies in the Financial Services vertical. Josh has experience with the Microsoft Business Intelligence stack, and is advanced in marketing strategy and team leadership.