Master Data Management the First Step Toward World-Class Customer Data Access

By embracing the adage ‘there’s no place like home’, a North American residential and commercial construction products maker built a thriving national enterprise. The company’s roofing, siding, windows, and other goods customize homes and commercial property across the U.S. and Canada. Leaders knew that learning more about their clients could offer many benefits, from creating effective, targeted marketing, to rewarding repeat clients. They approached BlueGranite with a vision to create world-class customer data to affect superior customer service.

RESULTS AT A GLANCE

  • Using Microsoft’s SQL Server Integration Services, we pulled customer data from myriad sources and integrated it into a unified view.
  • We utilized Microsoft's SQL Server 2016 to allow us to make use of its robust and scalable engine to make data management easy, secure, and reliable.
  • Microsoft Master Data Services (MDS) – the SQL Server master data management solution – let us compile and centralize data to create a single, reliable customer list.
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Financial Services , Data Management

International Money Mover Improves Customer Data

Financial Services , Data Management

International Money Mover Improves Customer Data

Money transfers can be crucial in preventing personal financial emergency. A Latin American money transfer leader has been helping its customers...

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Financial Services , Enterprise BI & Reporting

Financial Services Firm Improves Data Governance with Power BI

Financial Services , Enterprise BI & Reporting

Financial Services Firm Improves Data Governance with Power BI

Accuracy is crucial when it comes to managing money – especially when tackling hundreds of millions of dollars in annual revenues. A U.S.-based...

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Financial Services , Self-Service BI

Savings from First Self-Service BI Project Spur Other Cost-Cutting Studies

Financial Services , Self-Service BI

Savings from First Self-Service BI Project Spur Other Cost-Cutting Studies

Waiting on developers for crucial business insights can be costly. That’s why the internal spending and accounting division of a U.S.- based...

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Financial Services , Modern Data Platform

Easy Access to Relevant Data Gives Insurer Strategic Advantage

Financial Services , Modern Data Platform

Easy Access to Relevant Data Gives Insurer Strategic Advantage

As the asset administration branch of a large insurer, a privately owned investment oversight group has undergone several periods of growth over...

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Financial Services , Enterprise BI & Reporting

National Insurance Broker Launches New BI and Analytics Platform

Financial Services , Enterprise BI & Reporting

National Insurance Broker Launches New BI and Analytics Platform

A national insurance broker prides itself on creating custom coverage plans, unique to each customer. The industry colossus helps match...

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Financial Services , Data Management

Data Management Solution Reaps Major Time Savings for Investment Firm

Financial Services , Data Management

Data Management Solution Reaps Major Time Savings for Investment Firm

An independent, privately owned money management firm offers retirement and estate planning services to individuals, corporations, and nonprofits...

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Financial Services , Modern Data Platform

Insurer Develops Detailed Customer Portrait with Dynamic New BI Platform

Financial Services , Modern Data Platform

Insurer Develops Detailed Customer Portrait with Dynamic New BI Platform

Providing excellent customer service to its massive membership is the top priority for this major Midwestern-based insurance and travel-related...

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Financial Services , Enterprise BI & Reporting

Call Center Optimizes Operational Analytics for Credit Card Services

Financial Services , Enterprise BI & Reporting

Call Center Optimizes Operational Analytics for Credit Card Services

When managing multiple call centers – with thousands of employees working around the clock to service patrons of North America’s largest retailers...

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