A global building materials manufacturer has been at the forefront of its business since the early 1900s. This major developer and producer of construction components employs nearly 20,000 people across the world. We set out to create an integrated customer view across three different channels – voice, email, and chat. To have this all information in a single repository gives the organization a powerful engagement tool.
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As a specialized, open source statistical environment, R
represents the primary analysis language for many data
scientists and statisticians. By extending Power BI with R,
Microsoft has created several opportunities to enhance your
Business Intelligence solutions and visualizations.