Smart businesses stay relevant by evolving with the market. But making fundamental operational changes is a massive task – one that can paralyze a company before it begins. A century-old clothing retailer has always managed to stay one step ahead of the pack, retaining and gaining market share, by growing with its customers. As this legendary retailer took its most recent business transformation stride – implementing a modernized master data management (MDM) system – its leaders were determined to succeed.
Data Unity Creates Clarity
The merchant needed a golden record of its product data catalogue. The company wanted to give customers a consistent view of its offerings by streamlining and merging item descriptions, most of which were scattered across various systems.
Creating a single reference point for critical company data is vital in assuring internal and external operational quality. Discrepancies can hurt business at all levels. Companies with successful golden record systems know this, and often place management teams behind their solutions to ensure consistency and success. This retailer didn’t have an official MDM program and wanted to get things right the first time. They called on longtime affiliate, BlueGranite, to create a roadmap to ensure success
Expert Oversights Ensures Success
Our team of specialists had previously partnered with the company to implement a custom business intelligence reporting system, giving analysts here a big-picture, dynamic view of trade. Now the company was relying on us to advise, mentor and guide its master data management implementation and training process.
We didn’t just help implement data management tools, we collaborated with the retailer to outline the development lifecycle and the team skillset needed for data validation and oversight, as well as the structure of a master data committee to oversee deployment.
Taking the time to ensure the data management system was built on a solid foundation will pay off in the long term. When in place, it will have massive business impacts. Besides freeing up staff time and company expense by minimizing redundant effort and operational errors, synchronizing this retailer’s systems and data will open the door to a world of new possibilities for the company to explore down the road, including machine learning and predictive analytics.
We Can Help
Let BlueGranite help your organization grow, too. Give us a call today to learn the many ways our team can aid your business transformation.